{"id":11561565,"date":"2025-07-24T10:00:09","date_gmt":"2025-07-24T14:00:09","guid":{"rendered":"https:\/\/www.baltimoresun.com\/?p=11561565"},"modified":"2025-07-23T16:46:41","modified_gmt":"2025-07-23T20:46:41","slug":"columbia-association-leader-shawn-macinnes-reflects-on-first-year","status":"publish","type":"post","link":"https:\/\/www.baltimoresun.com\/2025\/07\/24\/columbia-association-leader-shawn-macinnes-reflects-on-first-year\/","title":{"rendered":"Columbia Association leader Shawn MacInnes reflects on first year"},"content":{"rendered":"<p>The biggest change Shawn MacInnes has noticed since moving to Columbia is the sense of community, a shift from his home state of Massachusetts.<\/p>\n<p>MacInnes, 54, is president and chief executive officer of The Columbia Association and has spent the past 20 years working in local government. Prior to his move to Columbia he most recently served as town administrator for six years in Dartmouth, a coastal town in southeastern Massachusetts.<\/p>\n<p>He was <a href=\"https:\/\/www.baltimoresun.com\/2024\/04\/19\/columbia-association-hires-macinnes-as-new-ceo\/\">hired last June<\/a> to lead the nonprofit that serves as the de facto government of Maryland\u2019s second-largest city. The planned community was founded in 1967 by real estate developer Jim Rouse. Today, the association board manages a budget of more than $91 million, as well as a range of community amenities.<\/p>\n<figure id=\"attachment_11574357\"  class=\"wp-caption alignleft size-article_inline_third\"><img decoding=\"async\" class=\" lazyautosizes lazyload\" src=\"https:\/\/i0.wp.com\/www.baltimoresun.com\/wp-content\/uploads\/2025\/07\/HOW-L-CAPRESIDENTQA.jpg?fit=620%2C9999px&amp;ssl=1\" sizes=\"534px\" srcset=\"https:\/\/i0.wp.com\/www.baltimoresun.com\/wp-content\/uploads\/2025\/07\/HOW-L-CAPRESIDENTQA.jpg?fit=620%2C9999px&amp;ssl=1 620w,https:\/\/i0.wp.com\/www.baltimoresun.com\/wp-content\/uploads\/2025\/07\/HOW-L-CAPRESIDENTQA.jpg?fit=210%2C9999px&amp;ssl=1 210w\" alt=\"Shawn MacInnes, president and CEO of the Columbia Association, reflects on a year in the position. (Courtesy of Columbia Association\/Imiivo Studios)\" width=\"534\" data-sizes=\"auto\" data-src=\"https:\/\/i0.wp.com\/www.baltimoresun.com\/wp-content\/uploads\/2025\/07\/HOW-L-CAPRESIDENTQA.jpg?fit=620%2C9999px&amp;ssl=1\" data-attachment-id=\"11574357\" data-srcset=\"https:\/\/i0.wp.com\/www.baltimoresun.com\/wp-content\/uploads\/2025\/07\/HOW-L-CAPRESIDENTQA.jpg?fit=620%2C9999px&amp;ssl=1 620w,https:\/\/i0.wp.com\/www.baltimoresun.com\/wp-content\/uploads\/2025\/07\/HOW-L-CAPRESIDENTQA.jpg?fit=210%2C9999px&amp;ssl=1 210w\" \/><figcaption class=\"wp-caption-text\">Shawn MacInnes, president and CEO of the Columbia Association, reflects on a year in the position. (Courtesy of Columbia Association\/Imiivo Studios)<\/figcaption><\/figure>\n<p>MacInnes&#8217;s predecessor, Lakey Boyd, notified the board of directors of <a href=\"https:\/\/www.baltimoresun.com\/2023\/01\/27\/columbia-association-faces-uncertain-future-as-ceo-lakey-boyds-resignation-is-accepted-and-two-others-depart\/\">her resignation<\/a> in January 2023 after months of controversy. The board had issued a plan earlier that month aimed at improving its relationship with the CEO. Boyd said in a Jan. 11 statement the plan rendered her \u201cineffective in being able to carry out my duties as president\/CEO\u201d and requested the board transition her out of her role. She was two years into a four-year contract.<\/p>\n<p>After her departure, Dennis Mattey served as interim president and CEO until MacInnes was hired in April 2024.<\/p>\n<p>MacInnes has a three-year contract that can be renewed. He lives in Town Center.<\/p>\n<p><em>This interview has been edited for brevity and clarity.<\/em><\/p>\n<h4><strong>One year in, talk about your experience leading the Columbia Association.\u00a0<\/strong><\/h4>\n<p>The year has been great. The big reason why I took the position was because of the organization, and that the CA organization is very professional. The staff are great. Everyone I met, top to bottom, still to this day, are motivated \u2014 great customer service, engaged with the work they do, but engaged with the community. They really care. If you attend any events at our lakefront, you see the staff work so hard. They work very hard to make these a success. Great organization to be a part of. Great sense of community here. Coming from the northeast, there&#8217;s pockets of community [but] Columbia is just a great sense of community all around. <\/p>\n<h4><strong>What were your biggest priorities when you stepped into this position a year ago? Have you addressed them?<\/strong><\/h4>\n<p> (There was a) big internal push (for) awareness of CA and what CA does. I think a lot of people here, they were here since the inception of Columbia. They understand what CA is and what it does. But CA is 58 years old now. We&#8217;re looking at it as there&#8217;s a lot of people that \u2014 CA used to be the only game in town \u2014 and now there&#8217;s been a lot of developments. What makes Columbia great is there&#8217;s so much going on here. We need to be more upfront about what we do and letting people know that we do a lot here&#8230;  This past year, we&#8217;ve been more of a push to let people know that this is what Columbia Association is doing for you.  We have a &#8230; app that helps the members to sign up for classes, register for classes, be active in the community. And also, we have a GIS tool, a mapping tool. So when you&#8217;re out and about you pull it up on your phone, and it shows you not only all the CA facilities, but what&#8217;s going on at those facilities. If it&#8217;s a pool, it can tell you if the pool is too busy, or if it&#8217;s OK. Or what&#8217;s at the pool; Is there a water slide there? A lot of changes like this to really just enhance what we do.  Something that I came in and identified as something we should focus on moving forward \u2014 what&#8217;s Columbia&#8217;s next 57 years? That&#8217;s our big push this year, some long-term capital planning. This is 20 to 40 years away, but what do we need for facilities? What is the future going to look like? How can we make sure that we&#8217;re positioned to take advantage of that.<\/p>\n<h4><strong>What has been the most difficult adjustment for you and how did you overcome it?<\/strong><\/h4>\n<p>I think getting acclimated. Everyone&#8217;s been welcoming, but there&#8217;s a lot to learn. There&#8217;s a lot going on, not only in Columbia, but Howard County, and then in the state. And getting bearings around that and also trying to move the organization forward. You really can&#8217;t come in and say, &#8220;Oh, well, I&#8217;m gonna change everything.&#8221; It takes time \u2014 six to nine months before that vision starts to form and you realize, OK, this is the direction I think we want to start going in and start to kind of articulate that message to the staff and the public and the board, to let them know,&#8221; this is where we&#8217;re going to be going.&#8221; That&#8217;s a challenge. You want to hit the ground running and make impact right away, but it&#8217;s really being patient and taking time to make sure that the decisions we&#8217;re making are the right ones. We have phenomenal professional staff here that are knowledgeable and highly skilled and know the community, so just kind of leveraging their skills to help me get acclimated. I&#8217;m a collaborative person, so forming a lot of teams internally to help get projects completed, and really leveraging these skills of the employees to help me get acclimated faster. That was one tool that I definitely had, that I was fortunate enough to have here at CA.<\/p>\n<h4><strong>How do you hope to ensure the CA maintains Jim Rouse\u2019s vision?<\/strong><\/h4>\n<p>I think we&#8217;re doing that. You heard me talk about what are our next 57 years \u2014 the community&#8217;s changed. And what makes Columbia nice is that we have 10 villages. And while we&#8217;re a community of 100,000, we&#8217;re really a city, [but] those 10 villages make it seem like it&#8217;s a small town. &#8230; Jim Rouse&#8217;s vision was to have a sense of strong sense of community, but also provide for the community and make it someplace that&#8217;s livable. So for us, we have to look at that and say, All right, well, the community&#8217;s developed, and now we have to take a different outlook. To say, how do we leverage what we have and what we do \u2014 which is great, which is a lot \u2014 and make sure that keeps Columbia as an attractive place for people to want to live and raise their families.<\/p>\n<h4><strong>What do you hope to accomplish in the next year?<\/strong><\/h4>\n<p>Definitely looking forward is, what are our next 57 years? So not only what we&#8217;re going to offer for programming, how we engage the population that&#8217;s going to settle down and have families here and make this their primary location, and where they&#8217;re going to lay their roots. And what do we need for facilities to accomplish that? And by facilities, a good example is [our] three athletic clubs. When they were built, racquetball was really popular. Racquetball is not popular anymore, but we built these facilities based on racquetball. So now, when we try to modify them, they&#8217;re kind of built for racquetball, so we&#8217;re really trying to back into them. Pickleball is big now, but is pickleball going to be the racquetball of the 2020s? These are fun things to look at, but then, you know, how do we make sure what we&#8217;re doing in the future is flexible, and what&#8217;s coming down the road? What are people going to want in the community? So those are things this year we&#8217;ll be looking at.  &#8230; There&#8217;s a lot going on right now in the world economically. How do we prepare to make sure that CA can be there, supportive in the community, as Jim Rouse&#8217;s vision would want, but also that we&#8217;re prepared financially to make sure that if anything happens, that we&#8217;re able to continue to provide the same services.<\/p>\n<h4><\/h4>\n<h4><strong>How are you hoping to tackle youth crime in Columbia?<\/strong><\/h4>\n<p>We do a lot of programming at our lakefront, mostly concerts and movies. And I think the goal the last few years has been to activate the lakefront, get people down there. Now it&#8217;s let&#8217;s diversify what we&#8217;re doing down there, because are there groups we&#8217;re not reaching? And it&#8217;s one thing to say, well, we&#8217;re having Movie Night, and everyone&#8217;s welcome. Everyone&#8217;s welcome, but are we reaching everyone we need to reach? Saying, &#8220;anyone go down there&#8221; doesn&#8217;t mean we&#8217;re targeting who we want. And teens is a big part of that. So we had put an internal team together to kind of create some programming. And what we did (is) we created teen nights. What do teens want? Teens don&#8217;t always want structured programming. The group put together a DJ down there and an opportunity for teens to hang out. And that was last month. Really well attended. A lot of teens down there just hanging out, listening to music and just being teens. That&#8217;s what we can do to help engage that group. With teens and crime, I&#8217;ve heard people complain about it in Howard County. It&#8217;s a developed community, and this is like a city. People think it&#8217;s a small town. Well, the crime in Columbia relative to another 100,000 city population is still really low. But when you&#8217;re here, you think, well there&#8217;s crime. It&#8217;s the perspective of the people that are bringing that up. Columbia has grown. It is developed. And that&#8217;s great. That&#8217;s what makes it great. But then some people think, well no, it&#8217;s my small town, and you know\u00a0 that&#8217;s different. That&#8217;s the one thing that&#8217;s hard to balance, and I think if Jim Rouse were around he would say it&#8217;s hard to balance that too. It&#8217;s one thing to plan about the development. Alright, now we&#8217;re developed. What do we do now.<\/p>\n<h4><strong>CA&#8217;s former CEO Lakey Boyd resigned from her post in 2023, and several CA board members resigned at the same time, with one citing a &#8220;lack of accountability and lack of trust in current board leadership.\u201d How has the CA changed since then, under your leadership and what has the CA learned following that contentious time?<\/strong><\/h4>\n<p>I can&#8217;t really speak for the organization. I wasn&#8217;t here for that. I can tell you, in my professional experience, I&#8217;ve dealt with a lot of difficult board dynamics in my career, so I understand that. I can tell you, from my personal experience, the board that I dealt with last year was pretty good. I think they learned from what had happened previously, the ones that were here, and they were interested in making progress and moving forward. I think that the board that&#8217;s in place this year, the majority of the board, is really interested in long term strategic planning and doing what&#8217;s best for Columbia, the community. That&#8217;s refreshing to see and hear. And I think they&#8217;ve made some strides already to do that, to be a more professional group. If I had to speculate, I&#8217;d say, they&#8217;ve learned from those past boards and [the] developments that went on. &#8230; From an elected kind of position, it&#8217;s difficult. Most elected positions, if they&#8217;re in a community, it&#8217;s like a three year term or longer, and realistically, in my experience, it takes a year for people to get acclimated, if they&#8217;re new. If you have a one year term \u2014 I&#8217;m generalizing \u2014 but a board member may feel like &#8220;well I have to be impactful. And I&#8217;ve never been on a board before.&#8221; So generally, when that happens, they lean towards operational things, which is not what a board does. To come in, you have a year and have to think strategically\u00a0 about the organization, but also get to know the organization. I would always equate it to being in French class, trying to learn French from the teacher, but also telling the teacher how to teach French at the same time. You can&#8217;t do both. So you either have to sit back and observe or participate. But how can you make an impact if you just don&#8217;t know what you don&#8217;t know? It&#8217;s hard for a board member here with these terms that are just short, so it&#8217;s tough. I sympathize. &#8230;\u00a0 I think [CA has been] more upfront about what we do and what we&#8217;re doing and how we&#8217;re doing it.\u00a0 Letting people know this is Columbia Association [and] really advocating more for ourselves. And also not being so reactive with the public. We have great residents, and they&#8217;re engaged, a lot of them. Most of the community is pretty content with what they have here. So it&#8217;s [about] not overreacting when you hear people&#8217;s concerns. We always want to hear people&#8217;s concerns, but we can&#8217;t be reactive to everybody that brings up a concern. So we have to look at the greater good and the impact on the whole community, and that&#8217;s where it gets into your board dynamics, where boards generally hear a resident speak out. People want to voice their concerns, which is great, but we also have to put that in perspective. We&#8217;re a community of 100,000. How many people are really bringing this topic up? We don&#8217;t discount it. But we also say, &#8220;all right, well if it&#8217;s a big issue, we&#8217;ll hear from more people.&#8221;<\/p>\n<h4><\/h4>\n<p><em>Have a news tip? Contact April Santana at\u00a0asantana@baltsun.com\u00a0or at 443-834-7525.<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<p>The biggest change Columbia Association&#8217;s CEO Shawn MacInnes has noticed since moving to the are is the sense of community, a shift from his home state of Massachusetts.<\/p>\n","protected":false},"author":277,"featured_media":126491,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"apple_news_api_created_at":"2025-07-24T14:01:43Z","apple_news_api_id":"9fc57a18-e02a-4e85-b2b5-42b62af7ed42","apple_news_api_modified_at":"2025-07-24T14:01:43Z","apple_news_api_revision":"AAAAAAAAAAD\/\/\/\/\/\/\/\/\/\/w==","apple_news_api_share_url":"https:\/\/apple.news\/An8V6GOAqToWytUK2KvftQg","apple_news_coverimage":0,"apple_news_coverimage_caption":"","apple_news_is_hidden":false,"apple_news_is_paid":false,"apple_news_is_preview":false,"apple_news_is_sponsored":false,"apple_news_maturity_rating":"","apple_news_metadata":"\"\"","apple_news_pullquote":"","apple_news_pullquote_position":"middle","apple_news_slug":"","apple_news_sections":[],"apple_news_suppress_video_url":false,"apple_news_use_image_component":false,"subheadline":"","_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"enabled":false},"version":2}},"categories":[83,84,85],"tags":[24457],"feature":[],"location":[342,223],"type-of-work":[],"coauthors":[26631],"class_list":["post-11561565","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-latest-headlines","category-local-news","category-news","tag-social","location-howard-county","location-maryland"],"post_status":"","edit_last":0,"edit_lock":0,"highlights":"","original_byline":"","original_canonical":"","original_category":"","original_email":"","original_id":0,"original_pubdate":"","original_source":"","primary_section":"84","primary_tag":0,"print_workflow_body":{"deck_headline":"","print_title":"Columbia Association leader Shawn MacInnes reflects on first year","print_subheadline":"","print_priority":"","print_placement":"cover","print_planned_ready":"","print_pub_date":"","print_slug":"HOW-L-CAPRESIDENTQ&A","print_budget_line":"","print_excerpt":"The biggest change Columbia Association's CEO Shawn MacInnes has noticed since moving to the are is the sense of community, a shift from his home state of Massachusetts.","print_notes":"","photo_limits":"Photo limits are: 1 featured image, 5 featured gallery images, 5 embedded gallery images and 5 in-article embedded images. Articles that exceed these limits will not export. Please adjust images to reflect these limits.","print_featured_gallery_richtext":"","print_inline_galleries_richtext":"","print_inline_images_richtext":"<p>[cq  <span class=\"dfm_cq_comment\" style=\"color: red;\" data-dfm-cq-shortcode=\"\"> comment=\"over\"  <\/span>]<\/p>[caption id=\"attachment_11574357\" align=\"alignleft\" width=\"534\"]<img class=\"size-article_inline_third lazyautosizes lazyload\" src=\"https:\/\/i0.wp.com\/www.baltimoresun.com\/wp-content\/uploads\/2025\/07\/HOW-L-CAPRESIDENTQA.jpg?fit=620%2C9999px&amp;ssl=1\" sizes=\"534px\" srcset=\"https:\/\/i0.wp.com\/www.baltimoresun.com\/wp-content\/uploads\/2025\/07\/HOW-L-CAPRESIDENTQA.jpg?fit=620%2C9999px&amp;ssl=1 620w,https:\/\/i0.wp.com\/www.baltimoresun.com\/wp-content\/uploads\/2025\/07\/HOW-L-CAPRESIDENTQA.jpg?fit=210%2C9999px&amp;ssl=1 210w\" alt=\"Shawn MacInnes, president and CEO of the Columbia Association, reflects on a year in the position. (Courtesy of Columbia Association\/Imiivo Studios)\" width=\"534\" data-sizes=\"auto\" data-src=\"https:\/\/i0.wp.com\/www.baltimoresun.com\/wp-content\/uploads\/2025\/07\/HOW-L-CAPRESIDENTQA.jpg?fit=620%2C9999px&amp;ssl=1\" data-attachment-id=\"11574357\" data-srcset=\"https:\/\/i0.wp.com\/www.baltimoresun.com\/wp-content\/uploads\/2025\/07\/HOW-L-CAPRESIDENTQA.jpg?fit=620%2C9999px&amp;ssl=1 620w,https:\/\/i0.wp.com\/www.baltimoresun.com\/wp-content\/uploads\/2025\/07\/HOW-L-CAPRESIDENTQA.jpg?fit=210%2C9999px&amp;ssl=1 210w\" \/> Shawn MacInnes, president and CEO of the Columbia Association, reflects on a year in the position. (Courtesy of Columbia Association\/Imiivo Studios)[\/caption]<p>[cq  <span class=\"dfm_cq_comment\" style=\"color: red;\" data-dfm-cq-shortcode=\"\"> comment=\"CEO \"  <\/span>][cq  <span class=\"dfm_cq_comment\" style=\"color: red;\" data-dfm-cq-shortcode=\"\"> comment=\" that\"  <\/span>][cq  <span class=\"dfm_cq_comment\" style=\"color: red;\" data-dfm-cq-shortcode=\"\"> comment=\";\"  <\/span>][cq  <span class=\"dfm_cq_comment\" style=\"color: red;\" data-dfm-cq-shortcode=\"\"> comment=\"that \"  <\/span>][cq  <span class=\"dfm_cq_comment\" style=\"color: red;\" data-dfm-cq-shortcode=\"\"> comment=\"that \"  <\/span>][cq  <span class=\"dfm_cq_comment\" style=\"color: red;\" data-dfm-cq-shortcode=\"\"> comment=\"and \"  <\/span>][cq  <span class=\"dfm_cq_comment\" style=\"color: red;\" data-dfm-cq-shortcode=\"\"> <span class=\"dfm_cq_comment\" style=\"color: red;\" data-dfm-cq-shortcode=\"\"> comment=\"People turn out all over to do different things. They like to be together. They like to do activities together. That was eye opening for me and great --\u00a0 a lot of the things I've enjoyed. Getting to meet the people in the area, people in Howard County, that has been an amazing experience. And people are really trying to make the best of this area, and they really appreciate it. The first year has been great. We're able to get a lot accomplished in a year, which I was really happy about -- board goals and just organizationally and really helping to move the organization forward. We were doing great things before. It was really just kind of tweaking some things.\"  <\/span> <\/span>][cq  <span class=\"dfm_cq_comment\" style=\"color: red;\" data-dfm-cq-shortcode=\"\"> <span class=\"dfm_cq_comment\" style=\"color: red;\" data-dfm-cq-shortcode=\"\"> comment=\"As I got acclimated with the area and the people and the organization, I think one thing we talked about, a\"  <\/span> <\/span>][cq  <span class=\"dfm_cq_comment\" style=\"color: red;\" data-dfm-cq-shortcode=\"\"> <span class=\"dfm_cq_comment\" style=\"color: red;\" data-dfm-cq-shortcode=\"\"> comment=\"Sometimes, I don't want to say people take it for granted. They might not realize what Columbia Association is doing for the community, both in events and support and activities and our facilities. There's a lot that we do, and I think we've been subtle about that.\"  <\/span> <\/span>][cq  <span class=\"dfm_cq_comment\" style=\"color: red;\" data-dfm-cq-shortcode=\"\"> <span class=\"dfm_cq_comment\" style=\"color: red;\" data-dfm-cq-shortcode=\"\"> comment=\"- the people that pay their annual charge. Whether that relates to programming and diversifying the program, whether it relates to signage -- new signage going up that is clear this is Columbia Association, or being more present at events. And a big push technology wise.\"  <\/span> <\/span>][cq  <span class=\"dfm_cq_comment\" style=\"color: red;\" data-dfm-cq-shortcode=\"\"> <span class=\"dfm_cq_comment\" style=\"color: red;\" data-dfm-cq-shortcode=\"\"> comment=\"Columbia is 58 years old, and there's a segment of the population that's been here since the beginning. We also have a lot of younger people living in apartments, and they're the next generation. We have a big push to try to reach this age group. Teens are a group we try to meet but really these 20 somethings, 20 to mid 30s, we want them to be engaged with CA and engaged in Columbia. Maybe they're in more like transient or rental housing because they're young professionals. How do we get them to make this their base and have families? The joke around here is, if you have a family, we own you. Because if you have kids, we have everything for kids. But how do we reach that group that's the next generation?\u00a0 That's\"  <\/span> <\/span>][cq  <span class=\"dfm_cq_comment\" style=\"color: red;\" data-dfm-cq-shortcode=\"\"> <span class=\"dfm_cq_comment\" style=\"color: red;\" data-dfm-cq-shortcode=\"\"> comment=\" So when you talk to people that are engaged in their village, they'll tell you \"well it's quaint; I know everybody \" because they feel like that's a small town.\"  <\/span> <\/span>][cq  <span class=\"dfm_cq_comment\" style=\"color: red;\" data-dfm-cq-shortcode=\"\"> <span class=\"dfm_cq_comment\" style=\"color: red;\" data-dfm-cq-shortcode=\"\"> comment=\"We're also up against being a city, and that's the draw to it. Another generation likes the draw that there's a lot to see and do here in Columbia. How do we kind of balance both of those? \"  <\/span> <\/span>][cq  <span class=\"dfm_cq_comment\" style=\"color: red;\" data-dfm-cq-shortcode=\"\"> <span class=\"dfm_cq_comment\" style=\"color: red;\" data-dfm-cq-shortcode=\"\"> comment=\"What are these next 57 years? Whether it's through facilities, programming, outreach in the community, we do a lot with the nonprofits.\"  <\/span> <\/span>][cq  comment=\"<strong>What are some of the issues that continue to come up in Columbia?\u00a0 <\/strong>I think it's kind of that dichotomy. You heard me talking about Columbia as a city. We have a lot of competition, a lot to offer, but sometimes people look at that like, \"Oh, it's over developed.\" The development has helped to draw people into the community. So the challenge is moving forward, how do we balance that. We're not forgetting Jim Rouse, the founders of the community, but we're also preparing for the future at the same time. These are generations that want different things, to do things differently, just like every other community. We have the same issues --\u00a0 how CA can position itself, so that we're not forgetting the past, but we're also preparing for the future. And those are two different things, so that's a real challenge. People still consider Columbia new, relative to some other things. Yes, it is. But for the community, no it's not. Now we need to kind of start preparing for the future, and that's fun and exciting, but some people view it differently. We need to\u00a0 really position ourselves better, so you'll start to see more of that in what we're doing throughout the next couple of years.\" ][cq  comment=\"<strong>What's been the most important takeaway you've learned in your position?\u00a0<\/strong>It's a really amazing community. It is diverse. The people are diverse. The community is diverse. It's got all kinds of businesses here, from chains to local businesses to major corporations to government agencies. It is all walks of life in one location. It's great to be a part of that. Where Columbia Association fits in, what we offer, it's so much to so many people. It's great to be a part of that, and that's what makes it really interesting. It's not like we do one thing. We have an ice rink, we have an art center, we have archives, we have everything you can imagine. So those are all little different businesses. So we're running a golf business, we're running a pool business. We're running all these businesses. The staff are great, and that's what keeps it interesting all the time. And then how do we prepare for the future on top of that. So the lesson is, it's exciting. Every day is different. But\u00a0 it wouldn't be that way without the staff that work here. They're really an amazing group.\" ]<\/p>","print_content":"<p>The biggest change Shawn MacInnes has noticed since moving to Columbia is the sense of community, a shift from his home state of Massachusetts.<\/p><p>MacInnes, 54, is president and chief executive officer of The Columbia Association and has spent the past 20 years working in local government. Prior to his move to Columbia he most recently served as town administrator for six years in Dartmouth, a coastal town in southeastern Massachusetts.<\/p><p>He was <a href=\"https:\/\/www.baltimoresun.com\/2024\/04\/19\/columbia-association-hires-macinnes-as-new-ceo\/\">hired last June<\/a> to lead the nonprofit that serves as the de facto government of Maryland\u2019s second-largest city. The planned community was founded in 1967 by real estate developer Jim Rouse. Today, the association board manages a budget of more than $91 million, as well as a range of community amenities.<\/p><p>MacInnes's predecessor, Lakey Boyd, notified the board of directors of <a href=\"https:\/\/www.baltimoresun.com\/2023\/01\/27\/columbia-association-faces-uncertain-future-as-ceo-lakey-boyds-resignation-is-accepted-and-two-others-depart\/\">her resignation<\/a> in January 2023 after months of controversy. The board had issued a plan earlier that month aimed at improving its relationship with the CEO. Boyd said in a Jan. 11 statement the plan rendered her \u201cineffective in being able to carry out my duties as president\/CEO\u201d and requested the board transition her out of her role. She was two years into a four-year contract.<\/p><p>After her departure, Dennis Mattey served as interim president and CEO until MacInnes was hired in April 2024.<\/p><p>MacInnes has a three-year contract that can be renewed. He lives in Town Center.<\/p><p><em>This interview has been edited for brevity and clarity.<\/em><\/p><h4><strong>One year in, talk about your experience leading the Columbia Association.\u00a0<\/strong><\/h4><p>The year has been great. The big reason why I took the position was because of the organization, and that the CA organization is very professional. The staff are great. Everyone I met, top to bottom, still to this day, are motivated \u2014 great customer service, engaged with the work they do, but engaged with the community. They really care. If you attend any events at our lakefront, you see the staff work so hard. They work very hard to make these a success. Great organization to be a part of. Great sense of community here. Coming from the northeast, there's pockets of community [but] Columbia is just a great sense of community all around.<\/p><h4><strong>What were your biggest priorities when you stepped into this position a year ago? Have you addressed them?<\/strong><\/h4><p>(There was a) big internal push (for) awareness of CA and what CA does. I think a lot of people here, they were here since the inception of Columbia. They understand what CA is and what it does. But CA is 58 years old now. We're looking at it as there's a lot of people that \u2014 CA used to be the only game in town \u2014 and now there's been a lot of developments. What makes Columbia great is there's so much going on here. We need to be more upfront about what we do and letting people know that we do a lot here... This past year, we've been more of a push to let people know that this is what Columbia Association is doing for you. We have a ... app that helps the members to sign up for classes, register for classes, be active in the community. And also, we have a GIS tool, a mapping tool. So when you're out and about you pull it up on your phone, and it shows you not only all the CA facilities, but what's going on at those facilities. If it's a pool, it can tell you if the pool is too busy, or if it's OK. Or what's at the pool; Is there a water slide there? A lot of changes like this to really just enhance what we do. Something that I came in and identified as something we should focus on moving forward \u2014 what's Columbia's next 57 years? That's our big push this year, some long-term capital planning. This is 20 to 40 years away, but what do we need for facilities? What is the future going to look like? How can we make sure that we're positioned to take advantage of that.<\/p><h4><strong>What has been the most difficult adjustment for you and how did you overcome it?<\/strong><\/h4><p>I think getting acclimated. Everyone's been welcoming, but there's a lot to learn. There's a lot going on, not only in Columbia, but Howard County, and then in the state. And getting bearings around that and also trying to move the organization forward. You really can't come in and say, \"Oh, well, I'm gonna change everything.\" It takes time \u2014 six to nine months before that vision starts to form and you realize, OK, this is the direction I think we want to start going in and start to kind of articulate that message to the staff and the public and the board, to let them know,\" this is where we're going to be going.\" That's a challenge. You want to hit the ground running and make impact right away, but it's really being patient and taking time to make sure that the decisions we're making are the right ones. We have phenomenal professional staff here that are knowledgeable and highly skilled and know the community, so just kind of leveraging their skills to help me get acclimated. I'm a collaborative person, so forming a lot of teams internally to help get projects completed, and really leveraging these skills of the employees to help me get acclimated faster. That was one tool that I definitely had, that I was fortunate enough to have here at CA.<\/p><h4><strong>How do you hope to ensure the CA maintains Jim Rouse\u2019s vision?<\/strong><\/h4><p>I think we're doing that. You heard me talk about what are our next 57 years \u2014 the community's changed. And what makes Columbia nice is that we have 10 villages. And while we're a community of 100,000, we're really a city, [but] those 10 villages make it seem like it's a small town. ... Jim Rouse's vision was to have a sense of strong sense of community, but also provide for the community and make it someplace that's livable. So for us, we have to look at that and say, All right, well, the community's developed, and now we have to take a different outlook. To say, how do we leverage what we have and what we do \u2014 which is great, which is a lot \u2014 and make sure that keeps Columbia as an attractive place for people to want to live and raise their families.<\/p><h4><strong>What do you hope to accomplish in the next year?<\/strong><\/h4><p>Definitely looking forward is, what are our next 57 years? So not only what we're going to offer for programming, how we engage the population that's going to settle down and have families here and make this their primary location, and where they're going to lay their roots. And what do we need for facilities to accomplish that? And by facilities, a good example is [our] three athletic clubs. When they were built, racquetball was really popular. Racquetball is not popular anymore, but we built these facilities based on racquetball. So now, when we try to modify them, they're kind of built for racquetball, so we're really trying to back into them. Pickleball is big now, but is pickleball going to be the racquetball of the 2020s? These are fun things to look at, but then, you know, how do we make sure what we're doing in the future is flexible, and what's coming down the road? What are people going to want in the community? So those are things this year we'll be looking at. ... There's a lot going on right now in the world economically. How do we prepare to make sure that CA can be there, supportive in the community, as Jim Rouse's vision would want, but also that we're prepared financially to make sure that if anything happens, that we're able to continue to provide the same services.<\/p><h4><strong>How are you hoping to tackle youth crime in Columbia?<\/strong><\/h4><p>We do a lot of programming at our lakefront, mostly concerts and movies. And I think the goal the last few years has been to activate the lakefront, get people down there. Now it's let's diversify what we're doing down there, because are there groups we're not reaching? And it's one thing to say, well, we're having Movie Night, and everyone's welcome. Everyone's welcome, but are we reaching everyone we need to reach? Saying, \"anyone go down there\" doesn't mean we're targeting who we want. And teens is a big part of that. So we had put an internal team together to kind of create some programming. And what we did (is) we created teen nights. What do teens want? Teens don't always want structured programming. The group put together a DJ down there and an opportunity for teens to hang out. And that was last month. Really well attended. A lot of teens down there just hanging out, listening to music and just being teens. That's what we can do to help engage that group. With teens and crime, I've heard people complain about it in Howard County. It's a developed community, and this is like a city. People think it's a small town. Well, the crime in Columbia relative to another 100,000 city population is still really low. But when you're here, you think, well there's crime. It's the perspective of the people that are bringing that up. Columbia has grown. It is developed. And that's great. That's what makes it great. But then some people think, well no, it's my small town, and you know\u00a0 that's different. That's the one thing that's hard to balance, and I think if Jim Rouse were around he would say it's hard to balance that too. It's one thing to plan about the development. Alright, now we're developed. What do we do now.<\/p><h4><strong>CA's former CEO Lakey Boyd resigned from her post in 2023, and several CA board members resigned at the same time, with one citing a \"lack of accountability and lack of trust in current board leadership.\u201d How has the CA changed since then, under your leadership and what has the CA learned following that contentious time?<\/strong><\/h4><p>I can't really speak for the organization. I wasn't here for that. I can tell you, in my professional experience, I've dealt with a lot of difficult board dynamics in my career, so I understand that. I can tell you, from my personal experience, the board that I dealt with last year was pretty good. I think they learned from what had happened previously, the ones that were here, and they were interested in making progress and moving forward. I think that the board that's in place this year, the majority of the board, is really interested in long term strategic planning and doing what's best for Columbia, the community. That's refreshing to see and hear. And I think they've made some strides already to do that, to be a more professional group. If I had to speculate, I'd say, they've learned from those past boards and [the] developments that went on. ... From an elected kind of position, it's difficult. Most elected positions, if they're in a community, it's like a three year term or longer, and realistically, in my experience, it takes a year for people to get acclimated, if they're new. If you have a one year term \u2014 I'm generalizing \u2014 but a board member may feel like \"well I have to be impactful. And I've never been on a board before.\" So generally, when that happens, they lean towards operational things, which is not what a board does. To come in, you have a year and have to think strategically\u00a0 about the organization, but also get to know the organization. I would always equate it to being in French class, trying to learn French from the teacher, but also telling the teacher how to teach French at the same time. You can't do both. So you either have to sit back and observe or participate. But how can you make an impact if you just don't know what you don't know? It's hard for a board member here with these terms that are just short, so it's tough. I sympathize. ...\u00a0 I think [CA has been] more upfront about what we do and what we're doing and how we're doing it.\u00a0 Letting people know this is Columbia Association [and] really advocating more for ourselves. And also not being so reactive with the public. We have great residents, and they're engaged, a lot of them. Most of the community is pretty content with what they have here. So it's [about] not overreacting when you hear people's concerns. We always want to hear people's concerns, but we can't be reactive to everybody that brings up a concern. So we have to look at the greater good and the impact on the whole community, and that's where it gets into your board dynamics, where boards generally hear a resident speak out. People want to voice their concerns, which is great, but we also have to put that in perspective. We're a community of 100,000. How many people are really bringing this topic up? We don't discount it. But we also say, \"all right, well if it's a big issue, we'll hear from more people.\"<\/p><p><em>Have a news tip? Contact April Santana at\u00a0asantana@baltsun.com\u00a0or at 443-834-7525.<\/em><\/p>"},"print_workflow_exported_ts":"1753304056","print_workflow_exported_username":"Molly Fellin Spence","print_workflow_shapes":"","print_workflow_side":{"print_section":"24225","print_status":"24232","add_export_buttons":"","print_endpoint":"tribune"},"really_short_title":"","short_title":"","syndication_source":"","market_neutral_title":"","social_title":"","dfm_hub_post_id":0,"paywall_level":"premium","featured_media_content":{"content_type":"image","content":{"id":126491,"title":"JMKEZBLQ6ZCHJIHHLVCXQFTQA4","filename":"JMKEZBLQ6ZCHJIHHLVCXQFTQA4.jpg","url":"https:\/\/www.baltimoresun.com\/wp-content\/uploads\/migration\/2023\/03\/15\/JMKEZBLQ6ZCHJIHHLVCXQFTQA4.jpg","link":"https:\/\/www.baltimoresun.com\/2023\/03\/15\/what-you-need-to-know-about-this-springs-columbia-association-and-village-board-elections\/jmkezblq6zchjihhlvcxqftqa4-2\/","alt":"","author":"154","description":"","caption":"The Columbia Association ","name":"jmkezblq6zchjihhlvcxqftqa4-2","status":"inherit","uploadedTo":126461,"date":1678909246000,"modified":1713547704000,"menuOrder":0,"mime":"image\/","type":"image","subtype":"","icon":"https:\/\/www.baltimoresun.com\/wp-includes\/images\/media\/default.svg","dateFormatted":"March 15, 2023","nonces":{"update":false,"delete":false,"edit":false},"editLink":false,"meta":false,"authorName":"Migration Temp","authorLink":"","uploadedToTitle":"What you need to know about this spring's Columbia Association and village board elections","uploadedToLink":null,"filesizeInBytes":4522317,"filesizeHumanReadable":"4 MB","context":"","height":785,"width":1200,"orientation":"landscape","sizes":{"thumbnail":{"height":"150","width":"150","url":"https:\/\/www.baltimoresun.com\/wp-content\/uploads\/migration\/2023\/03\/15\/JMKEZBLQ6ZCHJIHHLVCXQFTQA4.jpg?w=150&h=150&crop=1","orientation":"landscape"},"medium":{"height":196,"width":300,"url":"https:\/\/www.baltimoresun.com\/wp-content\/uploads\/migration\/2023\/03\/15\/JMKEZBLQ6ZCHJIHHLVCXQFTQA4.jpg?w=300","orientation":"landscape"},"large":{"height":670,"width":1024,"url":"https:\/\/www.baltimoresun.com\/wp-content\/uploads\/migration\/2023\/03\/15\/JMKEZBLQ6ZCHJIHHLVCXQFTQA4.jpg?w=1024","orientation":"landscape"},"full":{"url":"https:\/\/www.baltimoresun.com\/wp-content\/uploads\/migration\/2023\/03\/15\/JMKEZBLQ6ZCHJIHHLVCXQFTQA4.jpg","height":785,"width":1200,"orientation":"landscape"}},"credit":"Jeffrey F. 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